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Privacy Statement

  1. Scope of Privacy Statement

    www.AuburnGenerics.com (the “Web Domain”, “Website”, “website” or “Site”) is owned and operated by Auburn Pharmaceutical Company, a Michigan corporation doing business as AuburnGenerics.com (the “Site Owner”, the “Company”, “our”, “us” or “we”) . www.GenericBid.com (the “Web Domain”, “Website”, “website” or “Site”) is owned and operated by Auburn Pharmaceutical Company, a Michigan corporation doing business as GenericBid.Com (the “Site Owner”, the “Company”, “our”, “us” or “we”). The terms and conditions of this notice (this “Statement”, “Privacy Statement” or "Privacy Policy") govern your visit to and use of the Web Domain including all tools, applications (including mobile applications), platforms, services, domains, blogs, discussion groups, forums or community pages on or linked from or referenced in the Web Domain (collectively, the "Services"). By using the Services, you agree to be bound by this Privacy Policy, and you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please exit from and do not use this Website.

  2. Commitment to Privacy

    The Company has a strong commitment to providing information tailored to your individual needs while providing excellent service to all of our visitors and customers, including respecting concerns about privacy. Accordingly, the Services are compliant with the Online Privacy Alliance Privacy Policy guidelines as they existed on the updated date of this Statement shown above. We understand that you may have questions about whether and how we collect and use information. This Statement details the steps we take to respect your privacy concerns. If, after reviewing this Statement, you have any questions or privacy concerns, please send an email to customerservice@auburnpharm.com or a letter to:

    Auburn Pharmaceutical
    1744 Rochester Industrial Dr.
    Rochester Hills, MI 48309

  3. Collection of Your Information

    Personal Information. We do not collect personal information (such as names, addresses, telephone numbers, email addresses, or financial account information) from you when you browse the Services, unless you have specifically and knowingly provided us with personal information, e.g., by registering to create an account for online orders (including our CSOS applet), completing online forms, entering into a transaction with us, or registering for our auxiliary division, GenericBid.com. We use this information to provide the Services and as discussed in this Privacy Statement.

    Automatically-Collected Information. We may automatically collect information about the computer or devices (including mobile devices) you use to access the Services. For example, we may collect and store information such as your browser type, IP address, language, operating system, location of your wireless device (e.g., latitude and longitude), the state or country from which you accessed the Services, unique device identifier (e.g., a UDID or IDFA on Apple devices like the iPhone, iPad and iTouch), the pages you view, the services you use, the date and time of your visit, the websites you visited immediately before and after visiting our websites, error logs, and other hardware and software information. We may use third party analytics providers and technologies, including cookies and similar tools, to assist in collecting this information. We may use this information to formulate statistical models about use of the Services, enhance the Services for our users, and provide you with tailored content and advertising.

    To disable the collection of location information, please refer to the privacy settings of your device or browser.

    Our Use of Cookies. The Services use “cookie” technology and similar online tools, such as web beacons and web pixels. “Cookies” are small files that a website stores on a user’s computer or device. The Services use cookies to keep the information you enter on multiple pages together. A majority of cookies we use are “session” cookies, meaning that they are automatically deleted from your hard drive after you close your browser at the end of your session. Session cookies are used to optimize performance of the Services and to limit the amount of redundant data that is downloaded during a single session. We also use “persistent” cookies, which remain on your computer or device unless deleted by you (or by your browser settings). We use persistent cookies for statistical analysis of performance to ensure the ongoing quality of our Services. In either case, we do not use cookies to obtain or retain any personal information about you apart from what you voluntarily provide us. Most web browsers automatically accept cookies, but you may set your browser to block cookies; please consult the instructions for your particular browser on how to do this. Please note that if you decide to block cookies, this may interfere with your ability to perform certain transactions, use certain functionality, and access certain content on the Services.

    User-Initiated Communication. From time to time, portions of the Services may enable you to send emails and other types of messages to us. All such emails or messages become our property once you submit them. Whenever you choose to initiate these kinds of communication with us, you may be contacted in return.

  4. Use of Your Information

    We will use your information for the purpose for which you provided it, and we may also use your information for a number of purposes such as to:

    • Create and maintain your account or registration information;
    • Enhance the user experience;
    • Perform research and analytics;
    • Customize and personalize the content and advertising that you see on the Services;
    • Respond to and fulfill your requests for Services;
    • Designate an Auburn Account Manager to oversee and manage your sales needs and purchase history.
    • Send you information about topics that may be of interest to you; and
    • Send you communications related to your account and to alert you to the latest developments and features of the Services.

  5. Advertising

    The Services may include ad technology which enables customized ads to be displayed to you through the Services.

  6. Disclosure of Your Information

    We may share your information in the following ways:

    • We may make information collected through the Services available to subsidiaries and affiliated companies that are under our common ownership or control.
    • If you download information on assets listed on our Services or place a bid on a particular asset, the seller and its affiliates and representatives are given access to your information.
    • We may share information about our visitors, customers, or former customers with the following types of companies that perform Services on our behalf or with whom we have joint marketing agreements:
      • Non-financial companies such as envelope stuffers, fulfillment service providers, payment processors, data processors, customer/support services, etc.
      • Financial service providers such as companies engaged in banking, mortgage lending, consumer finance, securities, and insurance.
    • We may share your information with any person or entity where we believe in good faith that such disclosure is necessary to: (a) comply with the law or in response to a subpoena, court order, government request, or other legal process; (b) produce relevant documents or information in connection with litigation, arbitration, mediation, adjudication, government or internal investigations, or other legal or administrative proceedings; (c) protect the interests, rights, safety, or property of the Company or others; (d) enforce the Terms of Use on the Services; (e) provide users of the Services with the services they request; (f) provide you with special offers or promotions from us; (g) allow another company that acquires the Company or some or all of its assets to continue to serve you; or (h) operate the Company's systems properly.
    • We may share your information with any person or entity when we have your consent.
    • We may use and share non-personal information about you or use of the Services, including any de-identified and aggregated data with third parties without limitation.

  7. Opting Out of Emails

    To receive email newsletters and other promotional email communications, users must voluntarily sign up on the Website either by creating a profile or by choosing newsletter preferences. Users may also sign up at trade shows or through our account managers. From time to time we may send you email notices or news updates alerting you to new features, products, promotions, or services pertaining to AuburnGenerics.com, or our auxiliary division, GenericBid.com. If you no longer wish to receive promotional materials from us, you may opt out of receiving these communications by choosing an “Unsubscribe” option available as a link in every email or by contacting us at customerservice@auburnpharm.com. We will gladly comply with all requests for removal. Certain transactional emails such as confirmations of bidder registration are not included in emails that one can opt out of by changing the email options on the Website in their Account Preferences. Transactional emails can be recognized by a lack of an “Unsubscribe” link in the email body.

    If you do not want us to share your personal information with third parties for their own marketing purposes, please contact us at customerservice@auburnpharm.com.

    Please note that these opt-out processes may take some time to complete, consistent with applicable law. Therefore, you may continue to receive emails after you have exercised your opt out preference.

  8. Security and Account Protection

    We have implemented commercially reasonable physical, administrative, technical, and electronic security measures to protect against the loss, misuse, and alteration of your personal information. Despite our best efforts, however, no security measures are perfect or impenetrable. We appreciate your help in safeguarding the integrity of your own and others’ privacy. We encourage you to let us know immediately if you suspect that any personal information you shared with us is being used contrary to this Privacy Statement.

    We use commercially reasonable precautions to protect your submitted personally identifiable information and to store it securely. While we follow reasonable precautions, such precautions are not foolproof or infallible. Your personally identifiable information may be subject to interception or loss, whether due to wrongdoing, human error or acts of nature. The Website uses third party servers, browsers and software to transport, transfer and display data and communications. We disclaim on our own behalf and on behalf of all third party service providers any liability (including, without limitation, for lost profits, loss of data, loss of goodwill, loss of time, loss of opportunity and other consequential, incidental and/or punitive damages) on account of any interception (or “hacking”) of any data transmitted by or to you, whether caused by communication line failures, systems failures, human error, malicious software (including, without limitation, a virus, worm, Trojan horse, malware, spy ware, phishing or replicating program, or lockout or expiration code) or other causes, whether within or outside the control of the Site Owner.

  9. Children’s Information

    We do not knowingly market to or collect any personal information from persons under the age of 18. If a parent or guardian believes that we have in our database the personal information of a child or teen under the age of 18 please contact us immediately at customerservice@auburnpharm.com and we will promptly remove such information from our records.

    In accordance with 47 U.S.C. Section 230(d), as amended, the Site Owner notifies you that parental control protections (such as computer hardware, software, or filtering services) are commercially available that may assist you in limiting access to content that is harmful to minors.

    Information identifying current providers of such protections is available at:
    http://www.netparents.org/parentstips/browsers.html
    http://www.webwisekids.org
    http://safetynet.aap.org
    http://www.isafe.org
    http://www.govtech.com/security/Nonprofit-Organizations-Collaborate-to.html

    The Site Owner will not provide any personally identifiable information concerning users it knows to be under the age of 13, regardless of its source, to any third party for any purpose whatsoever. Users under the age of 13 should not participate in contests or promotional opportunities, bid, sign up to receive our newsletters, make entries or submit or post any other information to the Site. Users between the ages of 13 and 18 should not participate in contests or promotional opportunities, bid, sign up to receive our newsletters, make entries or submit or post any other information to the Site, without the consent of a parent or legal guardian.

  10. Accessing, Reviewing, and Changing Personal Information

    We will take reasonable steps to seek to assure that the information and data within the Services is complete and accurate. If your personal information changes, is inaccurate, or if you no longer wish to use the Services, contact us at customerservice@auburnpharm.com to correct or update the information.

  11. Third Party Links and Services

    Our Services may contain links to other websites. We are not responsible for the privacy practices or content of such other websites, even if these other websites use or incorporate our logos or content and link back to our Site. We encourage our users to be aware when they leave our Website and to read the privacy statements of each such other website. Please understand that these other websites may send their own cookies, and collect and use information in a manner which differs from our Privacy Policy. Your decision to link to these other websites is voluntary on your part; we do not review or otherwise check for the accuracy, value or completeness of, nor do we endorse, warrant (whether express or implied) or recommend, any content, features, products, services or practices of these other websites.

  12. Amendments to Privacy Statement

    We may amend this Privacy Statement at any time by posting the amended terms on the Services. Any changes to this Statement will become effective upon posting. Your continued use of the Services following these changes means that you accept such revisions. You agree to review this Privacy Statement periodically to check for any such changes. This Privacy Statement may not be modified or amended orally or by contrary course of conduct or usage of trade. If any provision of this Privacy Statement is held to be invalid or unenforceable, the invalid or unenforceable provision will be severed from this Privacy Statement and the remainder of this Privacy Statement will remain in full force and effect.

  13. Contacting Us

    Should you have any questions about this Privacy Statement, contact us by sending an email to customerservice@auburnpharm.com. Please provide your name, mailing address, telephone number and email address so we can service you more quickly. You can also call us at (800) 222-5609 or write to us at:

    Auburn Pharmaceutical
    1744 Rochester Industrial Dr.
    Rochester Hills, MI 48309

    We may record the conversations our agents or employees have with you. We do this from time to time to monitor the quality of service and accuracy of information our agents and employees give to you and to ensure that your instructions are followed. No agent or employee of the Company is authorized to waive any provisions of our Company policies and procedures.