Auburn Pharmaceutical RETURN POLICY

Policy: All products distributed by Auburn Pharmaceutical must receive authorization prior to  return.

All returns for full credit, must be made within 30 days of receipt. Vials may be returned but customer is solely responsible for return shipping costs to SLC. After 30 days, the price paid or current price, whichever is lower, minus a 25% fee, will be credited.

Only products purchased from Auburn Pharmaceutical may be returned for credit.

Only unopened merchandise within (3) three months of its expiration date will be eligible for return credit unless sold as short date products. No credit will be issued for opened or partial bottles unless product is recalled. Please remove all price stickers and other markings from products. defaced, damaged or soiled products are subject to a 25% repackaging charge.

Products sold as short-dated are sold as a final sale and are non-returnable, and marked as such on the invoice. No credit will be issued on short-dated items.

Attach the authorized return shipping label or ups ars tag to the carton. No product will be accepted unless the authorized return shipping label or ups ars tag is attached. Place a copy of this form inside the carton. Return product to Auburn Pharmaceutical.

any merchandise returned without prior authorization will be destroyed and no credit will be issued.