VAWD Accredited

Accreditation through the VAWDCM (Verified-Accredited Wholesale DistributorsCM) program provides pharmacies and ultimately consumers the assurance that Auburn Pharmaceutical's distribution facility is operating legitimately. We are required to have a valid license, in good standing, with the DEA (Drug Enforcement Administration) and in all states that require a wholesale/distributor license. Auburn is in compliance with all federal and state laws for wholesale drug distribution to ultimately protect the public from the threat of counterfeit drugs, which could infiltrate the United States medication supply.


Our standard at Auburn Pharmaceutical is to exceed DEA, FDA and state security requirements. We employ best policy practices for safely distributing prescription drugs from the manufacturer to pharmacies and other institutions. As a VAWD Accreditation Certificate holder, we undergo a criteria compliance review, licensure verification, an on-site inspection survey, criminal background checks and security screening.




What You Can Expect From Our Customer Service Support

At Auburn Pharmaceutical our customers are our main priority. Our knowledgeable Account Managers average over 11 years of sales and customer service experience. We strive to keep our customers informed of the latest industry news, such as new products pricing information and shortages. Auburn Account Managers provide accessibility and efficient customer service, via phone, email and fax. For customer service support, please call 800-222-5609 during our business hours.


What You Can Expect From Our CSOS Coordinator

Our CSOS Coordinator offers specialized support service to assist you in every aspect of managing your CSOS ordering. We can assist you with anything from applying for your CSOS Certificate to setting up the Auburn Ordering System on your computer. Click for CSOS Assistance or call 800-222-5609 during our business hours.


What You Can Expect From Our Pricing

We are committed to negotiating the lowest possible prices and passing the savings on to you, our customer. Prices are subject to change without notice. All prices are tax exempt. (Except Minnesota)


What You Can Expect From Our Delivery

All orders are shipped, best way, same day, if ordered during our business hours. Free Shipping available with minimum $75.00 order within the United States. Next day and second day shipping is available. Weekend internet orders will ship Monday. CII orders and CSOS orders must be placed by 5:00pm EST for next day delivery with a minimum $100 order. Otherwise, CII orders and CSOS orders less than $100 will ship ground.


What You Can Expect From Our Payment Terms

Payment terms for open accounts are net ten (10) EOM with approved credit. We accept MasterCard, Visa, AMEX and Check by Phone.


Prescription Pharmaceuticals and Controlled Substances

State and Federal regulations require that legend and controlled substances be sold only to registered and licensed health care professionals. New customers please fax your DEA certificate to our Customer Service Department at (248) 526-3750. We ship only to licensed locations.
* All prescription pharmaceuticals offered for sale meet all applicable FDA, USP and NF Standards.